Welcome to the CCS Help website

About the website

In the GUIDES menu above you will find several documents designed to get you started. These documents explain in a simple step-by-step format how to register as a user, log a close call (both manually and via the bulk upload facility), search for data and run reports. In addition, video guidance is available under the TRAINING VIDEOS menu.

You will find the latest version of the Bulk Upload template under the MISCELLANEOUS menu above.

All data logged in the CCS is anonymised and published on this Help site under the CCS DATA menu. Sharing the data in this way means that common safety lessons can be learned.

If you require any additional advice or assistance, please do not hesitate to contact the CCS Support Team via closecall.enquiry@rssb.co.uk